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@napoleongl
Pardon my lack of knowledge. That’s where country and culture differences come through! I always associated Pekka with females even though I never saw anyone carry that name here… did see a male named Yoshi on TV though. XD
@all
If it’s true what I believe it’s no wonder requests take so long to be answered – have you ever had a closer look at the ticket numbers you get? Mine was 1282691 which I opened up on June 1. Not even a week is over since then and I see @pointless having a ticket with the number 1287061. If my assumption is correct that the ticket number is actually the 1,287,061th ticket Rovio received, and not just a random number (which I doubt), that would mean they get about 5,000 new tickets a week. Sure, they’re not all actual support questions – but that’s a LOT for only a few support members. I for my part bow down to Pekka, Ellie and the others!