Reply To: Bug, lost 1,000+ lucky coins: How should I contact Rovio?

Home Forums Angry Birds Epic Forum Bug, lost 1,000+ lucky coins: How should I contact Rovio? Reply To: Bug, lost 1,000+ lucky coins: How should I contact Rovio?

angryde
@angryde

@pizzaferret Be prepared for some bad news, mate. The first question they’ll ask is ‘do/did you have a Rovio account?’ If the answer is no… they will only refund lost LCs that you can prove you PAID FOR via a micro-transaction (and LOST relatively soon after). At least, that’s the pattern I’ve observed. @angryjohnny is correct, six months ago I would have said otherwise… but, of late, Rovio’s obviously sent word down the line to their customer service staff ‘no more free rides LC-wise.’ Plus, I’ve had a ticket open on the support gateway for over a month, and it hasn’t even been READ yet! Anyhow, good luck! Really sorry :-(