Reply To: Earn Thousands of Bird Coins & Power-ups FREE!

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Pam
@pamphillips

Oh, I just realized that I will have to start over in Angry Birds Friends with a new FB profile. I just went through hell and back to get Bird Coins from TrialPay for 2 offers I completed, all for 7,000 bird coins. I spent $95 dollars, one was a $50 donation to Doctors W/O Borders (a worth cause), and joined Sam’s Club. They were on my status page in Trialpay but not in my game account. I first contacted Rovio about it and they said it was all up to Trialpay. So after 6 back and forth emails and them giving me an extra 7,000 birds for my trouble (total=14,000), they then said that it was only Rovio that could credit them to my game. >:-( I then emailed Rovio and included ALL the correspondence with them and Trialpay only to get this response:

Rovio Support Team (Rovio Entertainment Ltd)

May 13, 13:41

Hello Pam,
and thanks for getting back to us.
We are sorry to hear that Trial Play has directed you back to us. It sure isn’t our responsibility to deliver these coins, but we have now made an exception and donated these coins to your game.
Hope you have a nice day!
Best regards,
Johan
Rovio Support Team

They “DONATED” 7,000 bird coins, and not 14,000 either. I wrote Trialpay and included this email from Rovio and asked why the heck would I ever want to deal with them again? I have no idea who is supposed to handle it but the bottom line is I have 7,000 bird coins in that account which won’t help me in a new one. Hope the new one works out. Thanks for listening to my rant…pam