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@georgemiket – you didn’t even buy the Jumpstart Package of 10 Gems and 5000 Coins for $0.99US? Which BTW – the JumpStart seems to have been raised to $5.99US which is ridiculous.
My connection drops every so often and I see myself go OFFLINE. It didn’t make sense I would get a win. It was good intentions by Rovio, but too many people started exploiting it. It’s an online game, if I go offline for to long of a duration (intentional or not) during a match I lose. Just like every other online game.
As for you losing arena tickets because of matching issues, that’s different. The game seems to deduct the ticket immediately on clicking Fight!. Hopefully Rovio can change that to deduct the ticket after your matchup is shown or the match has started.