Reply To: ABTF Challenge Events – Bugs & Issues

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otter
@otter

Ann-Marie (Rovio Entertainment Ltd)

Mar 31, 13:29

Hello there,

we are really sorry to hear that you didn’t receive all those tokens! Please note that the prize is significantly lowered if you join the event late. If you joined later, you can only receive 100 tokens for finishing in that case unfortunately. This system is in place to prevent players from joining the event late and still earning the same amount of tokens than those who joined in time. I hope this clarifies the issue!

If you join in time in the next event and this keeps on happening, would you kindly get back to us with a screenshot taken from your rewards window and the leaderboard so that we can clearly see the issue? Please also send device and OS info, location, FB ID and name on leaderboards. We are sincerely sorry for the inconvenience!

Best regards,

Ann-Marie
Rovio Support Team

My response …..

St Jwh Thursday at 16:01

No this NOT solved!!!! I did NOT join the compitition late. I spent the whole day playing and even played an additional 100 gems to get my score and position.

My initial request I sent you all the requested info… Do you people even read these???? Or do you just cut and paste those candid responces???? I have an Android, Sony Xperia, my FB id is 7723425688 My ABT id is otter….. I see that I was not the only person this happend to….. Why do I need to wait until the next compitition to see if happens again????You have my info you can see it on the server…. This was the compitition that ended at 8:00 PM EST.

Please do some research before just sending out some lame candid response….

Have not heard back since……………