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To anyone who had the bug which bounced you back to 20th place and you reported it to Rovio:
1. Have you heard from Rovio?
2. Did they offer any answers, compensation, or explanations?
I reported this a week and a half ago.
The only response I got was from @arceemega on this page.
To be polite, I am thankful for her response, but I am not impressed by the lack of a response on the part of Rovio.
My current rank is Level 501, so there is NO WAY I got there without purchasing something. With that in mind I have purchased gems and characters. It would be nice if Rovio would respond to my email and others who reported this problem.