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I deleted my app today after 3 days worth of frustration in the arena.
Here was my experience today:
first time in the arena I had double the score of my opponent when the app went dark. My battery was full power and wifi was working. The app re-started but no credit for the arena and no free entry.
I watched the video to gain free entry. But the video that popped up was the one that always freezes the game on the app. So again no credit, but now I have lost the ability to play the arena for free.
Much later in the day I played again. Leading by 400,000 points on the last bird with a gray opponent, who magically gets three bomb birds in a row to take a lead of 10,000 points. I play the video to get a free bird, and again the video freezes the app.
Re-started the app and tried to play a video for free entry into the arena. Again the video froze the app.
I could in theory email Rovio. But I frankly don’t care that much. So I deleted the app. It was a little bit fun but mostly just frustrating. I got very tired of watching commercials.