Reply To: Valentine Ship Bow missing :(

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justpast40
@justpast40

@shirokova, I had the same issue collecting a 10000 point prize several months ago. I think it was the Halloween Basket for Stella. There had been Server errors & I had experienced the “now loading” screen & then got the same message as you. I too opened a Ticket. I had taken screenshots & a few days later they re-sent the item to my Gift Box. I expect they’ll do the same for you as they should be able to see you don’t have the Bow in your Item Box.