Reply To: Thanksgiving and Christmas update

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jwiv
@jwiv

Sadly, for all of us crashing, they’re still trying to figure out what’s going on. They’re aware of it, but so far no new news.

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Hello there,

Unfortunately for now we can only ask you to be patient and wait until we find a solution for this problem. I can assure you that this is our number one priority at the moment. We are sincerely sorry for all the waiting and frustration and will try to fix this as soon as we can! I will place your ticket on-hold for now and get back to you later when we have some more info about this.
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