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@skayra
hmmm hope rovie can help you.
When i open my first ticket, support remind me “you are playing quest account, so you have to copy your account ID. if anything happen we can help you if you give us your ID”
if they help you, next time copy your account ID somewhere.
i am playing on rooted phone. Playing quest account. using titanium backup for the restore game data and thats bringing my account back.