Reply To: Rovio Lack of Support

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Rumblebee
@rumblebee

Hello there,

and thank you for bringing this to our attention! It seems that there has been some confusion regarding your request and apparently the idea was that you were talking about the whole gem package instead of the bonus gems that were offered during the promotion period. There is no reason to deny you your request for the extra gems that you didn’t receive, so @vannie please get back to Rovio Support Team and inform them about the amount of gems that you are still missing and you’ll get your gems redeemed.