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@maddragon
Ah, so you got 1 item fine and then straight after tried getting the other and it was expired? Thats really bad in that case :(
I’d contact them and explain what happened. Your rank is shown on the stat screen so they can see what items you should have. I guess it depends if they can resend items or not.
Also check you dont actually have the item already. I remember collecting a few things from the gift box (the dragon boat bits from the kaijuu event) and then the items were still in the gift box. I tried taking them out of the box again but they said the items were expired. I guess they said that because I already had the items.