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@jman
Before the last couple of updates I had this type of problem and it would crash a lot. I resorted to putting it in airplane mode and then turning on wifi and go to app manager and close all active apps. It was ridiculous but it worked for me at the time.
It would crash on phone call, email or news alert/weather hazard. Also would crash when too much is happening on the screen like flaming lava rock explosions and emp at same time. I think they’re fix for this was to allow the game to slow down so as not to overwork your processor hence the lagging you have.
Long story short, free up processor and will be less laggy.