• Profile picture of Kochschwein

    Kochschwein posted an update 3 years, 7 months ago

    @diamondjim Hello Crash! I have a big problem. My old account on iPad has been mixed up with my little new account on iPhone today. I made the mistake of logging in both accounts with my Apple ID. Now I only have My little account on both devices! The Oink Boink account has disappeared! What a crap! I’ve sent a message to Rovio. I hope they can fix it soon. Greetkngs! Oink

    • Profile picture of DiamondJim
      DiamondJim replied 3 years, 7 months ago

      Oh wow, what a mess. I just let everyone know. Hope Rovio steps up, but as you know they’re pretty slow. Did you have the game connected to a Facebook on your main account?

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      DiamondJim replied 3 years, 7 months ago

      Another thought: if you had two AB2 profiles both on Apple devices you must have had two different Apple Game Center profiles. Each would be tied to a different Apple ID I think. Try signing out of Game Center and reconnecting with your other Apple ID.

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        Kochschwein replied 3 years, 7 months ago

        Hi Crash! I have one AB2 profile on iPhone and the Oink profile on iPad. Both without signing in anywhere. Both with my Apple ID. All went well. 3 days ago I had the idea to save my progress with Apple and signed in both devices with 1 Apple ID!!! Bampot!!! The little account now is on both devices while Oink is gone into nirvana. I tried to disconnect from Apple but without success. Rovio could be so fine and cancel my little profile and restore Oink. Don’t know wether they can do so or not. I’m lucky to have my player ID of Oink and screenshots. Today I tried to get back Oink with the help of a 3 day old backup. Not successful. I need the help of Rovio. My friendship to you is also lost. I’ll send a new request. Seems like I’m unlucky at the moment! Lol!

        • Profile picture of DiamondJim
          DiamondJim replied 3 years, 7 months ago

          Ouch. I’m not sure there’s anything they can do. I don’t think Rovio stores your progress. It’s either stored in Apple Game Center or in Facebook. It sounds like you might have overwritten your Oink profile in Game Center with your other profile.

          I think if you want to have two AB2 profiles in the Apple universe you have to set up 2 Apple IDs and keep the game profiles in separate IDs. Hope there’s a way to recover, but I don’t know.

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            Kochschwein replied 3 years, 7 months ago

            Hello Crash, meanwhile I’ve been to the Apple Store and contacted Apple via email and chat. There is nothing they can do and tell me to contact the app developer. I sent Rovio 6 tix. So far all without an answer. I’m afraid I’ll have to say goodbye to Oink. I’m so sorry for harming the Turbo Birds and the clan in this way!

            • Profile picture of DiamondJim
              DiamondJim replied 3 years, 7 months ago

              That really sucks Oink. I hope Rovio can do something, though I fear they may not be able to. And there’s no harm to the clan, everyone is hoping for your return.

              Meanwhile, Turbo will be booting you before tonight’s battle starts. He’s hilding a spot for you if a Rovio can fix your account.

              If not, I know sucks to start over, but we’d welcome Oink2 to the clan!

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                Kochschwein replied 3 years, 7 months ago

                Crash, that’s okay. I’ll wait this week to see if I get an answer from Rovio. At the moment it doesn’t look like. It’s really nice of the Turbo Birds to invite me again, thanks for that! But you’ve to keep in mind that my FP is only half as high as Oink’s has been. I don’t know if I can keep up.

                • Profile picture of DiamondJim
                  DiamondJim replied 3 years, 7 months ago

                  Don’t worry about that! Turbo has reserved a spot for you and wants you back regardless of FP. If you end up having to use your new account, let me know the name so I can relay it to Turbo to approve since the clan is closed.

                  • Profile picture of Kochschwein
                    Kochschwein replied 3 years, 7 months ago

                    Thanks to all and especially to you for staying in touch with me! Awesome team! I’ll check in next weekend. Till then I’ll know my name, old or new created.

                  • Profile picture of Kochschwein
                    Kochschwein replied 3 years, 7 months ago

                    Crash, waiting for an answer from Rovio has been without sense. I’ve to continue with my second account now. My new name is Oink2go. I’ll send a request to the clan. Thanks for your support!

    • Profile picture of DiamondJim
      DiamondJim replied 3 years, 7 months ago

      That sucks, but we’re looking forward to your return. I’ve let Turbo know to look for your request.