Never get weekly tournament reward

[Bonnie Frei]

Hello!

I am posting because I have not gotten my reward for finishing first in the weekly tournament several times.
I live in Germany and apparently the tournament sets the ending time at around 4am.

Obviously I am not getting up at 4am on a monday just to make sure I actually get the reward, but I am bitter about the fact that the next tournament just starts without letting me collect my reward.

I missed out on about 5 prices in a row now, even though I try to check for it as soon as I wake up.

Please implement that the next tournament can only be started once the reward has been claimed, like in the arena of Angry Birds Epic.

Topic

[AMslimfordy]

Sorry @bonnie-frei. You should contact Rovio Support about this issue.

[DaiStar Funny]

Maybe you need more support from Rovio.

[Bonnie Frei]

I wrote a support ticket, but all they said was “we’re working on it”
Ahwell.
Doesnt matter anymore, my progress is lost anyway.

[Cheryl24k]

I won the tubcopter a couple weeks back. Went to the showroom and it was not there. A week or so later, I received it. You should contact them about your progress loss.